Hands-On Microsoft 365 Pulse – Weekly Updates (Week 40)

By João Ferreira Oct 6, 2025 Pulse 0 Comments

Among the many enhancements from last week, one feature stood out: Teams channels are now available in Context IQ prompts. This update is part of Microsoft’s ongoing effort to enhance Copilot in Microsoft 365 with Context IQ (CIQ) — a set of AI capabilities that lets users search for, select, and insert relevant enterprise or personal data directly into their prompts or conversations. Now, when writing Copilot prompts in the chat box, you can use Context IQ to search for and select Teams channels, grounding your prompts in contextually relevant data and improving the accuracy and usefulness of Copilot responses.

The week was also marked by an avalanche of updates across the Power Platform, with Dynamics taking center stage.

And since it’s the first week of the month, I’m bringing you:

• My monthly roundups of everything new released for SharePoint, Microsoft Teams, Copilot, and Microsoft Viva
• The latest edition of my Hands-On newsletter, featuring my curated highlights of the month and the usual community spotlight

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Microsoft 365 Admin Center

Microsoft 365 admin center: New Support for Historical Data Uploads in Organizational Data in Microsoft 365

Microsoft 365 admin center: Usage reports – Microsoft 365 Copilot – usage intensity

Power Platform Admin Center

Power Platform admin center – Copilot Settings being added for in-app agent features

Security & Compliance

Prevent/Fix (Detected) Important CAE Policies Causing calling and pairing related Failures

Microsoft 365 App

Microsoft 365 app: Sharing Copilot Notebooks

Microsoft 365: Visual refresh of app icons

Microsoft 365 app: Add Search results as references to your Copilot Notebooks in the M365 Copilot app

Organizational Data

New support for historical data uploads in Organizational Data in Microsoft 365

Microsoft Defender

New post-deployment configuration for unified sensors (preview)

Microsoft Secure Score: New recommendations for Microsoft Defender for Endpoint

Microsoft Defender for Office 365: Modernization of AIR platform for user submission investigation playbook

Microsoft 365 Copilot

Microsoft 365 Copilot Chat: Flow Builder now included in Copilot license

Microsoft Copilot (Microsoft 365): Delegate mailbox access for emails in M365 Copilot

Microsoft Copilot (Microsoft 365): Users with shared mailbox access can use Copilot for email

Microsoft 365 Copilot: Version history now available in Copilot Pages

Microsoft Copilot (Microsoft 365): New Create module with Word, Excel and PPT templates

Microsoft 365 Copilot: Information about billing plan setup for Microsoft 365 Copilot Chat

Microsoft Copilot (Microsoft 365): Microsoft 365 Copilot Chat – General Availability for the GCC High environment

Microsoft Copilot (Microsoft 365): Start writing, coding, and creating with Copilot in Pages

Microsoft 365 Copilot: Teams channels available in Context IQ prompts

Microsoft Outlook

Microsoft Outlook: Summarize email with Copilot chat

Microsoft Outlook: Declarative Agents in Copilot Chat coming to classic Outlook for Windows

Outlook for Android will require Android 10.0 or higher starting January 2026

Retirement of “When Sending a Message” Group Policy in Classic Outlook for Windows

Outlook: Expanded Conditions for Conditional Formatting in the New Outlook for Web and Windows

Microsoft Copilot Studio

Microsoft Copilot Studio: Agent ownership reassignment

Microsoft Copilot Studio – Automate approvals decisions with Intelligent Approvals

Microsoft Copilot Studio – Request information from humans in the loop in agent flows

Microsoft Copilot Studio – Draft with Copilot

Microsoft Products

Product transitions to the cloud.microsoft domain – September 2025

Windows

The September 2025 Windows non-security preview update is now available

Introducing Wi-Fi 7 for enterprise connectivity

Windows 11, version 25H2 is now available via feature updates

Hotpatch-enrolled tenants upgrading to Windows 11, version 25H2

Get started with September 2025 improvements in Windows 11

Dynamics 365 Contact Center

Dynamics 365 Contact Center – Boost service representative productivity with inbox enhancements

Dynamics 365 Contact Center – Ongoing Conversation Dashboard

Dynamics 365 Contact Center – Use intent to select representatives to transfer conversations

Dynamics 365 Contact Center – Tailor proactive engagements with configuration options

Dynamics 365 Contact Center – OOTB Analytics Enhancements – Time Window, BU Filters and improvements to agent views

Dynamics 365 Contact Center – Application lifecycle management for Visual customization of OOB reports

Dynamics 365 Contact Center – Update knowledge base using Customer Knowledge Management Agent

Dynamics 365 Contact Center – Use data masking to protect customer data

Dynamics 365 Contact Center – Consult with workgroup, queue using intent

Dynamics 365 Contact Center – Understand outcomes of proactive engagements

Dynamics 365 Contact Center – Enable deep noise suppression

Dynamics 365 Contact Center – Select a representative automatically in consult to queue

Dynamics 365 Contact Center – Block capacity for consulted conversations

Dynamics 365 Contact Center – Use Copilot-powered email template recommendations

Dynamics 365 Contact Center – Monitor work item, representative lifecycle in Application Insights

Dynamics 365 Contact Center – Use feedback agent in chat and digital channels

Dynamics 365 Contact Center – Play audible sound for call connection

Dynamics 365 Contact Center – Use pre-connection audio checks

Dynamics 365 Contact Center – Automate voice calls with Customer Intent Agent

Dynamics 365 Customer Insights

Dynamics 365 Customer Insights – Journeys – Streamline event planning with set registration periods

Dynamics 365 Customer Insights – Data – Export segment audiences and insights to ad and marketing tech platforms

Dynamics 365 Customer Insights – Journeys – Create an event portal on your own website using WebApp

Power Automate

Power Automate – Enable version control for desktop flows

Power Automate for desktop – Assign custom names to actions in desktop flows

Microsoft Intune

Plan for Change: Removing Intune guided scenarios from the Intune admin center in January 2026

Microsoft Intune: Windows Quality Update management policies

Power Platform

Power Platform – Audit original Choice Data Type Label description

Power Platform – Record actual label values in Dataverse audit logs

Microsoft Teams Admin Center

Microsoft Teams admin center: Expanded security and compliance info for more apps and agents

Microsoft Teams admin center: Speed up app reviews with trust-based filters

Microsoft Teams admin center: Permission and privilege levels for apps and agents

Viva Engage

Viva Engage – Retirement of themes in user settings

Reminder: Update Email Configurations for Viva Engage Email Domain Migration

Microsoft Purview

Public preview: New content explorer experience for cases in Insider Risk Management

Microsoft Purview | Information Protection: Updates to Microsoft built-in Sensitive Information Types (SITs)

Microsoft Viva

Microsoft Viva Glint: Multilingual support for Copilot

Microsoft Viva: Thumbs Up Rate Metric for Microsoft 365 Copilot in Copilot Dashboard

Microsoft Teams

New in Teams – open channels in dedicated windows

Microsoft Teams: Simultaneous role-specific Town Hall and Webinar views in Teams Rooms

Microsoft Teams: Search for images

Microsoft Teams: Voice and Face Enrollment Dashboard for Admins

New policy setting to require explicit consent for recording and transcription in Teams 1:1 calls

Improved device selection on Microsoft Teams meeting join screen

Upcoming Secure by Default Settings Changes for Exchange and Teams APIs

Microsoft Teams: Open channels in a new window

Microsoft Teams: Room health signals and notifications in Teams Rooms on Windows

PowerPoint

PowerPoint: Find and add company approved images in PowerPoint with Organization Images

Power Pages

Power Pages – Improve site security with security scan

Power Pages – Recommend license-capacity allocation in Power Platform Advisor

Microsoft 365 Apps

Updates available for Microsoft 365 Apps for Current Channel

Dynamics 365 Sales

Dynamics 365 Sales – Improve research relevance by adding custom web sources for the agent

Dynamics 365 Sales – Reduce competitive risk with tailored insights and talking points from Sales Qualification Agent

Dynamics 365 Sales – Streamline data entry with smart paste

Microsoft Exchange Online

Microsoft Exchange Online: New limit for dynamic distribution groups (DDGs) for Microsoft 365 operated by 21Vianet

Dynamics 365 Customer Service

Dynamics 365 Customer Service – Automatically restore sessions after a browser refresh

Dynamics 365 Customer Service – Perform bulk actions on filtered conversations

Dynamics 365 Customer Service – Enhance service representative efficiency with custom productivity tools

Dynamics 365 Customer Service – Automate case lifecycle tasks with Case Management Agent

Dynamics 365 Customer Service – New timeout rules logic for Representative Non-Response time and open state conversation

Licensing

Licensing updates for Interpreter

Microsoft Dataverse

Microsoft Dataverse – Update system jobs retention policy from environment settings

Microsoft Edge

Microsoft Edge: Tab Search

OneDrive

OneDrive: Simplified file transfer for departing employees

Microsoft 365 Copilot for Sales

Microsoft 365 Copilot for Sales – Access insights on opportunity while working on emails in Outlook

Microsoft 365 Copilot for Sales – Autonomously grow your pipeline with Sales Agent

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